Welcome to The AutoGlass Clinic and Mobile Radio. These Terms of Service ("Terms") govern your use of our website, services, and any communication with us, including SMS/text messaging. By accessing our website, submitting a form, or opting in to receive messages, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.
2. Description of Services
The AutoGlass Clinic and Mobile Radio provides the following services:
- Auto glass repair and replacement
- Windshield repair and replacement
- Window tinting for vehicles, homes, and businesses
- Car and truck audio installation and upgrades
- RV glass repair, replacement, and electronics
- Marine glass repair, replacement, and electronics
- Residential and commercial glass solutions
Our services are available at our locations in Poulsbo, Bremerton, and Port Angeles, Washington. Service availability may vary by location.
3. Use of Our Website
You agree to use our website only for lawful purposes. You may not:
- Use the website in any way that violates any applicable local, state, or federal law
- Submit false, misleading, or fraudulent information through our forms
- Attempt to gain unauthorized access to our systems or interfere with the proper functioning of our website
- Use automated tools to scrape, crawl, or extract data from our website without our prior written consent
- Transmit any viruses, malware, or other harmful code
4. SMS/Text Messaging Terms
This section governs the terms of our SMS/text messaging program. By opting in, you agree to these terms in addition to the general Terms of Service.
4.1 Opt-In and Consent
By providing your mobile phone number and checking the SMS consent box on our website, you expressly agree to receive recurring SMS/text messages from The AutoGlass Clinic and Mobile Radio. Your consent to receive text messages is not required as a condition of purchasing any of our products or services.
4.2 Types of Messages
You may receive the following types of text messages from us:
- Appointment confirmations and reminders
- Service status updates and notifications
- Responses to your inquiries and requests
- Promotional offers, discounts, and special deals
- Important business updates and announcements
4.3 Message Frequency
Message frequency varies depending on your interactions with us and the services you request. You may receive up to 5 messages per month. Additional messages may be sent in response to your direct inquiries.
4.4 Message and Data Rates
Standard message and data rates may apply as determined by your wireless carrier. You are solely responsible for any charges imposed by your carrier for sending and receiving text messages.
4.5 How to Opt Out
You may opt out of receiving text messages at any time by:
- Replying STOP to any text message received from us
- Calling us at 360-779-1956
- Emailing us at team@theautoglassclinic.com
After you opt out, you will receive one final confirmation message, and no further messages will be sent unless you re-subscribe.
4.6 How to Get Help
For assistance with our text messaging program, you may:
- Reply HELP to any text message received from us
- Call us at 360-779-1956
- Email us at team@theautoglassclinic.com
4.7 Privacy
We respect your privacy. Your mobile phone number and the information you provide through our SMS program will not be sold, rented, or shared with third parties or affiliates for their promotional or marketing purposes. For more details, please refer to our Privacy Policy.
4.8 Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and compatibility with your mobile device.
5. Appointments and Services
5.1 Scheduling
Appointments can be scheduled through our website, by phone, or by visiting one of our locations. We will make reasonable efforts to accommodate your preferred schedule, but appointment availability is not guaranteed.
5.2 Cancellations
If you need to cancel or reschedule an appointment, please notify us as soon as possible by calling the location where your appointment is scheduled.
5.3 Service Estimates
We provide estimates for our services in good faith. Final pricing may vary based on the actual scope of work, parts required, and other factors discovered during the service. We will inform you of any significant changes before proceeding with additional work.
5.4 Warranty
We stand behind our workmanship. Specific warranty terms vary by service type and will be provided at the time of service. Warranty coverage does not extend to damage caused by accidents, misuse, or acts of nature occurring after service completion.
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of The AutoGlass Clinic and Mobile Radio or our licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by applicable law, The AutoGlass Clinic and Mobile Radio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:
- Loss of data or information
- Business interruption
- Personal injury or property damage (except as caused by our negligence)
- Unauthorized access to or alteration of your information
8. Indemnification
You agree to indemnify, defend, and hold harmless The AutoGlass Clinic and Mobile Radio, its owners, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or related to your use of our website or services, your violation of these Terms, or your violation of any rights of another party.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of any third-party websites. Your use of such websites is at your own risk, and we encourage you to review their terms and policies.
10. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of the State of Washington.
11. Modifications to These Terms
We reserve the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting on our website with an updated effective date. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.
12. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
13. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and The AutoGlass Clinic and Mobile Radio regarding your use of our website and services, and supersede any prior agreements or understandings.
14. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
The AutoGlass Clinic and Mobile Radio
22411 Foss Road, Poulsbo, WA 98370
Phone: 360-779-1956
Email: team@theautoglassclinic.com